Frequently Asked Questions (FAQ)

Do I get to see the mailing lists to be used?
No. In the case of our mailing lists, you pay for the right to use tham, not to own them.

Who owns the list of replies received as a result of the publication?
The list of replies compiled is yours and private. If you so wish, we can convert it into digital format and store a copy on our systems with a free administration and update service.

What level of response may I expect?
In direct marketing, a 0.25% to 1% response is good and satisfactory, depending on the segment. On Custom Mailings that we have performed for several Costa Rican clients, we have consistently achieved responses above 1%, but it all depends on the type of materials mailed and the offers made therein. Out of that response, 5% to 10% conversion to sales rate is normal.

If you have any additional questions or would like additional information, please complete the following form. We guarantee the privacy of your information. We will get back to you as soon as possible.

* denotes required fields.